Our Mission Statement: Delivering the highest level of care to all patients
Our commitment to our patients
- We will treat you as an individual and give you courtesy and respect at all times
- We will endeavour to fully explain any tests and treatments that we plan to arrange and ensure you are in agreement with them
- To explain proposed treatments and medication in the clearest way possible.
- Understand and respect our patients’ cultural and religious beliefs and their rights of privacy.
- Give our patients access to their medical records if they request them in line with current guidance
- Ensure that our staff maintain strict confidentiality all times with your personal and medical information
- Endeavour to see patients on time and where there are delays to keep patients informed
- Create a comfortable atmosphere for patients whilst waiting to be seen.
- Make sure all staff are easily identified.
- That when we fall short of these standards, we will be open about our shortfalls, offer an apology and work to put things right for the future
We are conveniently located opposite a pharmacy and opticians. There is also a law centre which is a 1 minute walk away
We encourage patients to give us feedback on their experiences at the practice.
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