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Complaints Policy
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Make a Complaint
The Practice Manager works Monday to Friday from 10:30am to 6:30pm.
- Make a complaint online via our secure form
- Telephone our complaints number: 020 8962 1425
- Visit the practice and ask to meet the practice manager (Faraz Ali)
For Complaints Procedures and Forms, please ask reception to give you a copy.
Making a Complaint about MSK/ Physiotherapy Services
Complaints regarding an MKS (physiotherapy) service should be made directly with the service provider or you can make a complaint to Healthshare online.