Complaints Policy

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Make a Complaint

The Practice Manager works Monday to Friday from 10:30am to 6:30pm.

  1. Make a complaint online via our secure form
  2. Telephone our complaints number: 020 8962 1425
  3. Visit the practice and ask to meet the practice manager (Faraz Ali)

For Complaints Procedures and Forms, please ask reception to give you a copy. 

 

Making a Complaint about MSK/ Physiotherapy Services

Complaints regarding an MKS (physiotherapy) service should be made directly with the service provider or you can make a complaint to Healthshare online.