Contact us

Book or cancel appointments, order prescriptions, and register as a new patient online.

Visit us

Half Penny Steps Health Centre
427 - 429 Harrow Road
Kensal Green
London
W10 4RE

Get directions (opens in Google Maps)

See our opening hours

Call us

Phone: 020 8962 8700

How can we help you?

Accessibility

  • Disabled toilet
  • Induction loop
  • Wheelchair access
  • Step-free access

See our disability access policy

Parking

  • Car Parking
  • Cycle parking

Family

  • Baby changing facility
  • Parent and baby room
  • Pram park

Start your journey to better health.

Opening Hours

Important

We are closed on bank holidays. See our events and closures page to learn more.

Day Opening hours
Monday 8am to 6:30pm
Tuesday 8am to 6:30pm
Wednesday 8am to 6:30pm
Thursday 8am to 6:30pm
Friday 8am to 6:30pm
Saturday 9am to 1pm
Sunday Closed

Out of Hours

Extended Access

We offer pre-bookable appointments at St Charles Hospital Extended Hours Hub to see a GP. This is part of a Extended Hours Service commissioned by us and other West London practices.

The appointments can only be booked via the practice and are with a GP. 

Appointments are available:

  • Monday to Friday: 6pm to 9pm
  • Saturday: 8am to 8pm
  • Sunday: 6pm to 9pm

We would highly recommend the use of these appointments especially after the end of the Walk-In service. They are highly under utilized and are always available.

These appointments are only available for patients registered to a West London Practice and can only be booked via the practice.

Enhanced Access Hubs

Important

Walk-ins are not allowed within the Enhanced Access HUBs.

The Enhanced Access HUBs within the Royal Borough of Kensington and Chelsea offer our locally registered patients additional access to services in the evenings, weekends and bank holidays.

They provide a range of appointments at the HUBs that we can refer you to.

Opening Times

  • Monday to Friday: 6:30pm to 9pm
  • Weekends: 8am to 8pm

Our Local Hubs

St Charles Centre for Health & Wellbeing – Integrated Care Centre
Exmoor Street
London
W10 6DZ

Get directions (opens in Google Maps)

The Violet Melchett Health Centre
30 Flood Walk
London
SW3 5RR

Get directions (opens in Google Maps)

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

If you are deaf, call 999 BSL

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Find Us

Visit us

Half Penny Steps Health Centre
427 - 429 Harrow Road
Kensal Green
London
W10 4RE

Get directions (opens in Google Maps)

Integrated Care Board

NHS North West London ICB
15 Marylebone Road
London
NW1 5JD
Visit the ICB website