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Practice Weekly Newsletter
Welcome to Our New GP
We are pleased to welcome Dr Mohamed Sayed, who will be joining our practice next week. Dr Sayed will be working four sessions on Thursdays and Fridays.
Please join us in giving him a warm welcome to the team!
Medical Reports and Letters Lead
Fatima is now our Medical Reports and Letters Lead. Please direct any relevant queries and requests to her accordingly.
Annual Leave Reminder
All staff are reminded to submit their annual leave requests for the remainder of the year, up to 31 December 2026, by Friday, 6 November 2026, at the latest.
Please ensure your requests are submitted by the deadline to help with planning and staffing arrangements.
Top 3 Staff for Call Answering This Week
- 1st Place – Hamida Ahmed
- 2nd Place – Naeem Miah
- 3rd Place – Saifur Rahman
Most Answered Inbound Calls in September
- Fatima Mutakabbir
- Naeem Miah
- Rayal Boettgenbach
5-Star Google Reviews
“The staff in Halfpenny Steps are very kind and very helpful.”
“ Hamida Ahmed was very helpful and very understanding and supportive. Excellent customer service given. She goes out of her way to fix and solve problems. She is an important member of staff at Halfpenny Steps.”
“Excellent service! Jutsna Begum was so lovely, gentle, and professional. She made me feel comfortable and took my blood quickly and with great care. Thank you so much for your kindness!”
“ Nazia is so conscientious in her dealings. She was able to calm me down, as I was worried about having a blood test. She found my veins carefully and precisely! I am so happy to be seen in this GP and be attended by Nazia ! Thank you for your patience and to all the staff who are nice and welcoming!”
“ Nazia was so friendly, and I had the most painless blood test ever! She explained everything in depth, and also answered all my questions afterwards as well! I would definitely go back to her for my future blood tests. Thank you :)”
Thank you all for your continued hard work, teamwork, and dedication throughout the week.
Published: Oct 30, 2026